Eusebius update

Apparently the proof hasn’t even been ordered.  I did what Lightning Source asked; I queried progress several times; but they tell me today that this was wrong, apparently. 

They’ve now asked me to do something different, on their useless online system.  But their “instructions” do not work. I can’t even work out how to do it.  So another email back asking for clarification.

In my opinion Lightning Source are the most useless bunch of idiots that I have ever had the displeasure to work with.  Never, ever, do business with them if you can avoid it.

3 thoughts on “Eusebius update

  1. This is so frustrating for you,

    I’m so sorry that’s the case….

    I hear your disquiet and dissatisfaction.

    I hope this can resolve for you in a constructive way….. don’t give up hope.

    (that sounds trivial, but you never know where resolution/understanding can come from)

  2. Hang in there Roger. We all appreciate all the work you have been putting into this. No amount of incompetence is worth having a heart attack over. Just take a deep breath. It will all work itself out. I was very intrigued to see how this business with Lightning Source would turn out. I am sure there are others looking at this in terms of what it is like to get things self-published. Maybe you can think of yourself as someone undergoing things for the benefit of many other people – a kind of shepherd or leader. Just hang in there. It will all work out, one way or the other.

  3. I think LSI feel a bit guilty, although no-one has apologised. They tell me today that the proof has now been despatched. That is good news — I was fully expecting another month to go by. Let’s hope that it is OK and that we can go to print.

    Yes, I can see why publishers get heart attacks! I’ve been rather unwell this month with overload, and of course this rubbish doesn’t help. I need to load shed.

    I blog about this, by the way, not to vent off at my readers, but in the hope that my posts will provide a REAL example of what it is like to deal with LSI. I mean, Lulu is simple and you do the whole thing in one go. LSI is awful. People need to know that this is so.

Leave a Reply