For some months I have been using Internet Explorer 8, when I really wanted to upgrade to IE 9. But I just couldn’t! When I tried, the installation seemed to work; then my PC would reboot; and then it would come up in black and white, attempting to set “personal settings”, and would just hang.
Nothing I could do would fix this. Even if I went to the Advanced Options in IE, and tried to Reset to factory settings, this would hang too.
This evening I finally managed it. Since I never actually found a page which explained the problem, here are my thoughts.
Firstly, I usually used the 32-bit version of IE8, rather than the 64 bit version. This was on Windows 7 64-bit. The reason for this was that IE8 64-bit did not support flash, so a lot of sites did not display their content. The Flash driver for 64 bit IE8 never did arrive, as far as I can tell. But I don’t think doing the Reset on the 32-bit does any good. You need to do whatever you do on the “main” version.
Secondly … you can’t reset IE8 while it is running. This was the breakthrough. Instead, close down all your IE instances, and then do Start … Run … inetcpl.cpl. This is the Control Panel options for IE, and you can access it without IE running. I was able to do a reset to factory settings OK! Then, when I started IE8 — using the 64-bit one, you may be sure — it started normally.
Then, from the 64-bit IE8, I clicked on the IE9 icon and did the install. I closed IE8 as it ran — no reason to have it open. I also paused Kaspersky Internet Security — which notoriously interferes with a lot of things.
And … bliss! IE9 installed just fine.
At least Google should now stop nagging me about using an old version.